Privacy policy

General information

We will use the data you have provided solely to complete and process your order. Your data is transferred to the delivering shipping company, provided it is necessary for delivery of the goods. For the settlement of payments your payment data is transmitted to our bank/payment partners. A transfer of your data to other third parties or the use for advertising purposes does not take place. Upon completion of the contract and full payment your data will be blocked from further use and deleted after the statutory retention period. Using technical and organisational measures, we secure our website and other systems against loss, destruction, access, modification or processing of your data by unauthorised persons.

You can visit our website without disclosing any personal information. We only store data without reference to individuals. For example, the name of your Internet Service Provider or the site from which you have visited us. This data is exclusively used to improve and evaluate our offer and is not traceable to you. Personal data is only collected if provided voluntarily in the context of ordering, when opening an account or registering for our newsletter. We use the data you provide without your express permission solely to satisfy and process your contact inquiry. On completion of the contract and full payment, your data will be blocked from further use and deleted after the retention periods established by law, unless you have expressly consented to the further use of your data. When registering for our newsletter, your email address will be used for promotional purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

According to the Federal Data Protection Act (DSG) you have a right to free information about your stored data (article 8 DSG) and a right of correction (article 5, para. 2 DSG). In addition, you may request your data to be deleted or blocked, insofar as it is no longer needed for execution of a contract. Information, blocking or deletion requests may also be addressed in electronic form to the competent authority. For questions regarding the obtaining and processing of your personal data and for information and correction requests, please contact us by email at the following address: info@smiqql.com. Please type the word “Data” in the subject line of the email.

Disclosure of personal data to third parties

Your information will be posted to our delivery company to the extent necessary to deliver the goods. For settlement of payment we may forward your payment data to our bank/payment partner. These parties will process your data only to the extent to which we are permitted to process it ourselves.

Transmission of your personal data abroad

We may transfer your information to third party companies overseas if necessary in connection with processing your requests, providing services, and marketing campaigns. These third party companies are required to maintain your privacy to the same extent as we do. If the level of data protection in a country is considered inappropriate by Swiss standards or according to the EU Data Protection Regulation, we will enter into a contract with the third party to ensure that your personal information that is collected is at all times protected in accordance with Swiss guidelines or the EU data protection regulation.

Storage of customer data

In the event that you have provided your agreement for us to store your customer data, this can be revoked at any time with future effect.

Email marketing

If you sign up for our newsletter, we will use the information you have provided to send it to you. This agreement can be revoked at any time in the future by unsubscribing from the newsletter.

Cookies

We may use cookies on several website pages to make our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we may use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize you on your next visit (so-called permanent cookies). Our partner companies are not permitted to procure or edit personal data through our website using these cookies. You may refuse the use of cookies in your browser toolbar by going into the menu “Tools> Internet Options> Privacy” (Internet Explorer) or “Settings> Privacy” (Firefox) to limit or turn off cookies. Please note that you may not be able to use certain features of our website without cookies.

Tracking Tools

This website may use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer to help analyse your use of the website. The information gathered by the cookie about your use of this website is generally transmitted to and stored in a Google server in the USA. If IP anonymization is activated on this website, however, your IP address will be stored by Google in shortened form within Member States of the European Union or in other States that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide the website operator with other services related to website usage and internet activity. Google will not link the IP address transferred by your browser as part of Google Analytics with any other data held by Google. You can prevent the storage of these cookies by selecting the appropriate settings in your browser software. However, please be advised that by doing so, you may be unable to use some features of this website. You can also prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to and processed by Google by downloading the browser plugin available at the following link and installing it: http://tools.google.com/dlpage/gaoptout?hl=de

Google Tag Manager

We may also use Google Tag Manager to manage cookies and pixels for tracking and other tools. The Tag Manager tool itself is a cookie-free domain and does not collect personally identifiable information. However, the tool is responsible for triggering other tags, which in turn may capture data. If you have opted out at the domain or cookie level, it will remain in effect for all tracking tags implemented by Google Tag Manager.

Google DoubleClick

We may use Google DoubleClick, a service of Google Inc., to serve advertisements based on the use of previously visited sites. Google uses the so-called DoubleClick cookie, which allows you to recognize your browser when visiting other websites. The information generated by the cookie about visiting these websites (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website in relation to the advertisements to be displayed, compiling reports on website activity and advertisements for the website operators and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.

Facebook Social Plugins

On our website, so-called Social Plugins (“Plugins”) of the social network Facebook may be used, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the words “social plug-in from Facebook” or “Facebook Social Plugin”. You can find an overview of Facebook plugins and their appearance here: http://developers.facebook.com/plugins When you visit a page of our website that contains a social plugin, your browser makes a direct link to the Facebook servers. The content of the plugin is transferred from Facebook directly to your browser, which then embeds it into the page. Through the integrated plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can directly link your visit to our site to your Facebook profile. If you interact with the plugins, for example press the “Like” button or make a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also posted on your Facebook profile and displayed to your Facebook friends. To see the purpose and scope of data collection and the further processing and use of data by Facebook, and your rights and settings options to protect your privacy, please refer to the privacy policies of Facebook: http://www.facebook.com/policy.php If you do not want Facebook to directly associate the information gathered through our website with your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent the loading of the Facebook plug-ins by applying add-ons to your browser, for example “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

Facebook Custom Audience

We may use communications tools provided by Facebook Inc., 1601 S California Ave, Palo Alto, CA 94304, USA or, if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. When using Custom Audience, a non-reversible and non-personal checksum (hash value) is generated from your usage data that can be sent to Facebook for analysis and marketing purposes. In this case the Facebook cookie is used.

For more information on the purpose and scope of data collection and the further processing and use of your data by Facebook and your options to protect your privacy, please refer to the privacy policy of Facebook, which can be found at:

https://www.facebook.com/ads/website_custom_audiences/ and

https://www.facebook.com/privacy/explanation.

If you wish to opt-out of using Facebook Custom Audience, you can do so at https://www.facebook.com/ads/website_custom_audiences.

Facebook Pixel

Our website may use so-called "Facebook pixels" of the Facebook social network, which are from Facebook Inc., 1601 S California Ave, Palo Alto, CA 94304, USA, or, if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. With the help of the Facebook pixel it is possible for Facebook to designate the visitors of our website as a target group for the presentation of advertisements, so-called "Facebook ads". Accordingly, we may the Facebook pixel to display the Facebook ads we have been sent only to those Facebook users who have also shown an interest in our website. This means that with the help of the Facebook pixel, we want to ensure that our Facebook ads are in line with the potential interest of the users. With the help of the Facebook pixel, we can also understand the effectiveness of the Facebook ads for statistical and market research purposes by seeing if users were redirected to our site after clicking on a Facebook ad. The Facebook pixel is integrated directly when you visit our website through Facebook, and a cookie is stored on your device. If you subsequently log in to Facebook or visit Facebook in the logged-in state, the visit of our offer will be noted in your profile. The data collected about you is anonymous to us, so do not give us any conclusions about your identity. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible. The processing of the data by Facebook is part of Facebook's data usage policy. For more information about how Facebook Pixel works and how Facebook Ads are displayed in general, see the Facebook Data Use Policy at: https://www.facebook.com/policy.php.

You may object to the capture by the Facebook Pixel and use of your data to display Facebook ads. To do this, you can go to the following page set up by Facebook and follow the instructions for the usage-based advertising settings: https://www.facebook.com/settings?tab=ads or object to the following US or EU-based sites: http://www.aboutads.info/choices/ http://www.youronlinechoices.com/.

Facebook Connect

Facebook Connect is a feature of Facebook that allows Facebook users to sign in to other websites, apps and services with their Facebook identity. In doing so, this other service gains access to certain Facebook preferences and shortcuts to which it can base its own offerings. More details can be found in the explanations of Facebook: https://www.facebook.com/help/405977429438260/.

Facebook may use data about the steps users take on such other services to help visitors to our website recognize their services and make personalized offers based on their interests and preferences. You can reject this form of advertising through your browser settings: http://www.aboutads.info/choices/.

Twitter Social Plugins

Our website may use Plugins from the Twitter micro-blogging service, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, for example, in the form of a blue “Twitter bird”. You can find an overview of the Twitter Plugins and their appearance here: https://twitter.com/about/resources/buttons. When you visit a page of our website that contains a social plugin, your browser makes a direct connection to the servers of Twitter. The content of the plugin is transferred from Twitter directly to your browser, which then embeds it into the page. By means of this integration Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Twitter or are currently not logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter server in the USA and stored there. If you are logged in to Twitter, Twitter can link your visit to our site to your Twitter account directly. If you interact with the Plugins, for example by pressing the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there. To see the purpose and scope of data collection and the further processing and use of data by Twitter, and your rights and settings options to protect your privacy, please refer to the privacy policies of Twitter: https://twitter.com/privacy. If you do not want the data Twitter collected on our web directly assigned to your Twitter account, you must log out before you visit our website at Twitter. You can completely block the loading of Plugins with add-ons for your browser, e.g. the script blocker “NoScript” (http://noscript.net/).

Links on our Social Media Sites

On our website, we (may) have incorporated links to our social media profiles on the following social networks:

• Facebook Inc., 1601 S California Ave, Palo Alto, CA 94304, USA
• Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA
• LinkedIn Corp., 2029 Stierlin Court, Mountain View, CA 94043, USA
• Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
• TIKTOK INFORMATION TECHNOLOGIES UK LIMITED (company# 10165711), Wework Aviation House, 125 Kingsway, London, WC2B 6NH, UK

If you click on the relevant social network icons, you will be automatically redirected to our profile on the relevant network. In order to use the functions of the relevant network, you must partially log in to your user account for the relevant network. When you open a link to one of our social media profiles, a direct connection is established between your browser and the server of that social network. This will give the network the information that you have visited our website with your IP address and have accessed the link. If you access a link to a network while logged in to your account on the relevant network, the contents of our page may be linked to your profile in the network, which means that the network can link your visit to our website directly to your user account. If you want to prevent this, you should log out before clicking on the appropriate links.